About Me
I have over a decade of experience in technical support and project management. I'm on a quest to transition my career into the IT industry. I'm fueled by a passion for learning and innovation, and I'm eagerly seeking opportunities to apply my expertise in the IT landscape.
Skills
Experience
Education
- CRM (SalesForce, ServiceNow)
Proficient in customer relationship management systems. - Splunk
Skilled in Splunk for data analysis and visualization. - Linux (CentOS, Kali)
Experience with Linux operating systems including CentOS and Kali Linux. - AWS
Knowledge of Amazon Web Services (AWS) cloud computing. - Microsoft Azure
Knowledge of Microsoft Azure cloud administration. - Microsoft Office
Proficient in Microsoft Office suite for productivity and documentation. - SQL
SQL database management and query skills. - Microsoft Server Administration
Experience in administering Windows servers. - Programming Languages
JavaScript, & Python.
- May 2023 - Present
International Student Transition Coordinator at Seneca Polytechnic - Feb 2022 - Present
Emergency Response Agent at VHA Home Healthcare - Nov 2021 - April 2023
Student Ambassador/Lead Mentor at Seneca Polytechnic - Sept 2019 - April 2021
Strategic Client Service Representative at Casto Travel Philippines - Jan 2016 - Mar 2019
Client Integration Services Coordinator at Carlson Wagonlit Travel - Apr 2014 - Dec 2015
Consultant - Technical Service Center at Carlson Wagonlit Travel
- May 2021 - Apr 2023
Computer Systems Technician Diploma - Seneca Polytechnic
Graduated with High Honours (GPA 4.0)
Laura Flanagan Memorial Award (CNS,CTY,CTYC) - June 2007 - Apr 2011
Bachelor of Arts in Mass Communication - Far Eastern University
Copyright © Janelle Marie Almonte.